Payment Policy

At Furlova, we strive to provide a seamless, secure, and transparent shopping experience for all our customers. This Payment Policy outlines our accepted payment methods, currency terms, and security standards to ensure complete clarity when purchasing pet supplies on https://www.furlova.shop/.

Accepted Payment Methods

We offer a variety of safe and convenient payment options at checkout. All payments must be completed in full before an order is processed and dispatched. We accept the following payment methods:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club

  • Accelerated Checkout Options: Shop Pay, Apple Pay, Google Pay

  • Digital Wallets: PayPal Wallet

Currency & Pricing

  • All prices listed on our website are in US Dollars (USD $).

  • Total costs, including the price of items and standard shipping (which is Free on all orders), are clearly displayed at checkout before you complete your purchase.

  • We do not charge hidden fees or surprise surcharges at checkout.

Order Processing & Payment Authorization

  • Payment Timing: Your payment method will be charged immediately upon placing your order.

  • Order Cut-Off Time: Orders placed before 5:00 PM EST (New York Time) will begin processing on the same business day. Orders placed after 5:00 PM EST will begin processing on the following business day.

  • Processing Period: Orders require 1 to 3 business days for handling before being shipped out.

Payment Security & Privacy

Your security is our top priority. We implement high-level security measures to safeguard your transaction details and personal information:

  • SSL Encryption: Our store is powered by Shopify, utilizing Secure Sockets Layer (SSL) encryption technology to protect your payment details during transmission.

  • Data Privacy: We use essential cookies to maintain cart functionality and secure checkout processes. Furthermore, we use Google Analytics and Meta Pixel to continuously improve our site performance and customer experience.

  • Data Handling: We do not collect or store full credit card numbers or sensitive payment credentials on our servers. All transactions are securely handled by compliant third-party payment gateways.

Order Cancellations

If you need to cancel or modify your order, please contact our support team immediately at support@furlova.shop or call +1 646-653-4291.

Please note that once an order has entered processing or has been dispatched, it cannot be canceled. If your order has already shipped, you may initiate a return upon receiving the package in accordance with our Return and Refund Policy.

Contact Information

If you have any questions regarding payment errors, billing inquiries, or order details, please reach out to our customer support team:

  • Store Name: Furlova


  • Support Email: support@furlova.shop (Available 24/7)

  • Phone: +1 646-653-4291

  • Business Address: 88 E Broadway, New York, NY 10002, United States.